Oliver Paulsen

IT-Specialist

Siden 2016

IT-Supporter

02-08-2021

3

Oliver Paulsen

Category Skill Level Last used No. of years
Category Client Management Skill Helpdesk / IT-support (1- & 2. Level) Level 4 Last used 2021 No. of years 5

Category Skill Level Last used No. of years
Category Scripting Skill Powershell Level 2 Last used 2021 No. of years 3

Category Skill Level Last used No. of years
Category Identity Skill Microsoft Active Directory Domain Services (AD DS) Level 3 Last used 2021 No. of years 4
Category Identity Skill Azure AD (AAD) Level 2 Last used 2021 No. of years 2
Category Cloud Skill Microsoft Azure Level 2 Last used 2021 No. of years 2
Category DHCP Skill Microsoft DHCP Level 3 Last used 2021 No. of years 2
Category DNS Skill Microsoft DNS Level 3 Last used 2021 No. of years 2
Category Client Management Skill Microsoft Intune Level 2 Last used 2021 No. of years 2
Category Communication Skill Microsoft Teams Level 2 Last used 2021 No. of years 3
Category Communication Skill Skype for Business Level 2 Last used 2020 No. of years 4
Category AV-meeting room Skill ClickShare Level 3 Last used 2021 No. of years 3
Category AV-meeting rom Skill Polycom Level 3 Last used 2021 No. of years 3

Category Skill Level Last used No. of years
Category Client OS Skill Windows 10 Level 4 Last used 2021 No. of years 4
Category Client OS Skill Windows 7 Level 3 Last used 2017 No. of years 1
Category Server OS Skill Windows Server 2012 (+ R2) Level 2 Last used 2021 No. of years 1
Category Server OS Skill Windows Server 2016 Level 2 Last used 2021 No. of years 1
Category Server OS Skill Windows Server 2019 Level 2 Last used 2021 No. of years 1
Category Mobile OS Skill Apple iOS Level 2 Last used 2021 No. of years 3
Category Unix Skill Mac OS Level 2 Last used 2020 No. of years 3

Category Skill Level Last used No. of years
Category IDE Skill Notepad++ Level 1 Last used 2021 No. of years 2
Category IDE Skill Microsoft Visual Studio Code Level 2 Last used 2021 No. of years 1

Category Skill Level Last used No. of years
Category Service Management Skill ITIL Level 3 Last used 2021 No. of years 4

Category Skill Level Last used No. of years
Category Ticket System Skill Jira Servicedesk Level 2 Last used 2021 No. of years 1
Category Ticket System Skill Zendesk Level 2 Last used 2021 No. of years 1
Category Ticket System Skill Manage Engine Level 4 Last used 2020 No. of years 3
Category Remote Control Skill TeamViewer Level 4 Last used 2021 No. of years 5
Category Office Skill Microsoft Office Level 3 Last used 2021 No. of years 5

Language Speech level Writing level
Language Danish Speech level 5 Writing level 5
Language English Speech level 4 Writing level 4

2018-2021 - Widex A/S / WSAudiology A/S

Project description Project description Upgrade of meeting rooms. The old meeting rooms had a projector with multiple adapters, and I upgraded them with a TV that had the correct size for the room, a ClickShare and a Polycom. The ClickShare was for internal meetings, and the Polycom was for external meetings. In the beginning it got setup for Widex tenant, but as we got merged with another company, we got them setup on a new global way, and in the ClickShare and Polycom Managements.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Adaxes, ClickShare Management, DHCP, DNS, Polycom Management, Powershell

2020-2021 - Widex A/S / WSAudiology A/S

Project description Project description Upgrade users from old Windows 10 version, to new Windows 10 version. The old version was a SCCM solution within the Widex tenant, and the new was a Cloud solution for the WSAudiology tenant. We did it first with IT as testers, and as everything worked, we did it step by step with users only using Office software, after this we did it with users with a few more software. We did it this way, as everything wouldn't work right away, so once something didn't work, we could then get IT Operations to migrate the software/systems where possible.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Azure, Intune, OneDrive

2018-2020 - Widex A/S / WSAudiology A/S

Project description Project description Upgrade users from old Windows 10 version and old hardware, to newer Windows 10 version and new hardware. Making sure everything worked on the new system, and that their OneDrive was transferred to the new computer. I did it for multiple departments, and did appointments for each user to get it done.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Active Directory, Onedrive, SCCM

2019 - Widex A/S / WSAudiology A/S

Project description Project description The Executive meeting room needed to be upgraded to a new and updated room. My colleague and I, had the communication with the CEO's PA, and find out what they need and wanted. It got updated to 2, 75" inch TV's, microphones in the ceiling, ClickShare and Polycom, and with a Polycom conference camera.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Adaxes, ClickShare Management, DHCP, DNS, Polycom Management

2017-2018 - Widex A/S

Project description Project description Upgrade users from Windows 7 and old hardware, to Windows 10 and new hardware. Making sure the users files was backed up and transferred to their new computer and that everything worked for them.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Active Directory, OneDrive, SCCM, SMB

Oliver Paulsen

IT-Specialist

Siden 2016

IT-Supporter

02-08-2021

3

Oliver Paulsen

Category Skill Level Last used No. of years
Category Client Management Skill Helpdesk / IT-support (1- & 2. Level) Level 4 Last used 2021 No. of years 5

Category Skill Level Last used No. of years
Category Scripting Skill Powershell Level 2 Last used 2021 No. of years 3

Category Skill Level Last used No. of years
Category Identity Skill Microsoft Active Directory Domain Services (AD DS) Level 3 Last used 2021 No. of years 4
Category Identity Skill Azure AD (AAD) Level 2 Last used 2021 No. of years 2
Category Cloud Skill Microsoft Azure Level 2 Last used 2021 No. of years 2
Category DHCP Skill Microsoft DHCP Level 3 Last used 2021 No. of years 2
Category DNS Skill Microsoft DNS Level 3 Last used 2021 No. of years 2
Category Client Management Skill Microsoft Intune Level 2 Last used 2021 No. of years 2
Category Communication Skill Microsoft Teams Level 2 Last used 2021 No. of years 3
Category Communication Skill Skype for Business Level 2 Last used 2020 No. of years 4
Category AV-meeting room Skill ClickShare Level 3 Last used 2021 No. of years 3
Category AV-meeting rom Skill Polycom Level 3 Last used 2021 No. of years 3

Category Skill Level Last used No. of years
Category Client OS Skill Windows 10 Level 4 Last used 2021 No. of years 4
Category Client OS Skill Windows 7 Level 3 Last used 2017 No. of years 1
Category Server OS Skill Windows Server 2012 (+ R2) Level 2 Last used 2021 No. of years 1
Category Server OS Skill Windows Server 2016 Level 2 Last used 2021 No. of years 1
Category Server OS Skill Windows Server 2019 Level 2 Last used 2021 No. of years 1
Category Mobile OS Skill Apple iOS Level 2 Last used 2021 No. of years 3
Category Unix Skill Mac OS Level 2 Last used 2020 No. of years 3

Category Skill Level Last used No. of years
Category IDE Skill Notepad++ Level 1 Last used 2021 No. of years 2
Category IDE Skill Microsoft Visual Studio Code Level 2 Last used 2021 No. of years 1

Category Skill Level Last used No. of years
Category Service Management Skill ITIL Level 3 Last used 2021 No. of years 4

Category Skill Level Last used No. of years
Category Ticket System Skill Jira Servicedesk Level 2 Last used 2021 No. of years 1
Category Ticket System Skill Zendesk Level 2 Last used 2021 No. of years 1
Category Ticket System Skill Manage Engine Level 4 Last used 2020 No. of years 3
Category Remote Control Skill TeamViewer Level 4 Last used 2021 No. of years 5
Category Office Skill Microsoft Office Level 3 Last used 2021 No. of years 5

Language Speech level Writing level
Language Danish Speech level 5 Writing level 5
Language English Speech level 4 Writing level 4

2018-2021 - Widex A/S / WSAudiology A/S

Project description Project description Upgrade of meeting rooms. The old meeting rooms had a projector with multiple adapters, and I upgraded them with a TV that had the correct size for the room, a ClickShare and a Polycom. The ClickShare was for internal meetings, and the Polycom was for external meetings. In the beginning it got setup for Widex tenant, but as we got merged with another company, we got them setup on a new global way, and in the ClickShare and Polycom Managements.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Adaxes, ClickShare Management, DHCP, DNS, Polycom Management, Powershell

2020-2021 - Widex A/S / WSAudiology A/S

Project description Project description Upgrade users from old Windows 10 version, to new Windows 10 version. The old version was a SCCM solution within the Widex tenant, and the new was a Cloud solution for the WSAudiology tenant. We did it first with IT as testers, and as everything worked, we did it step by step with users only using Office software, after this we did it with users with a few more software. We did it this way, as everything wouldn't work right away, so once something didn't work, we could then get IT Operations to migrate the software/systems where possible.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Azure, Intune, OneDrive

2018-2020 - Widex A/S / WSAudiology A/S

Project description Project description Upgrade users from old Windows 10 version and old hardware, to newer Windows 10 version and new hardware. Making sure everything worked on the new system, and that their OneDrive was transferred to the new computer. I did it for multiple departments, and did appointments for each user to get it done.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Active Directory, Onedrive, SCCM

2019 - Widex A/S / WSAudiology A/S

Project description Project description The Executive meeting room needed to be upgraded to a new and updated room. My colleague and I, had the communication with the CEO's PA, and find out what they need and wanted. It got updated to 2, 75" inch TV's, microphones in the ceiling, ClickShare and Polycom, and with a Polycom conference camera.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Adaxes, ClickShare Management, DHCP, DNS, Polycom Management

2017-2018 - Widex A/S

Project description Project description Upgrade users from Windows 7 and old hardware, to Windows 10 and new hardware. Making sure the users files was backed up and transferred to their new computer and that everything worked for them.
Role / responsability Role / responsability IT-Supporter
Results Results
Applied technologies Applied technologies Active Directory, OneDrive, SCCM, SMB